Privacy Policy
Blue Fox Limousine does not sell, rent or disseminate your personal and financial information to any outside third parties. Blue Fox Limousine reserves the right to use the information supplied to provide requested services and collect payment for services rendered in accordance with our rates, terms and policies.

Airport Arrival Transfer Wait Time
Blue Fox provides up to 30 minutes of free wait time on each Airport Arrival Transfer for you to deplane and obtain your luggage. If you do not meet your Chauffeur or call us within 30 minutes of your plane landing we will consider you a "no-show" and you will be charged in full for the reservation. For wait time charges see below, Rates & Billing Section.

Hourly Reservations and Posted Minimums
Hourly orders are billed the number of hours you ordered the vehicle for; then in ½ hour increments thereafter. Minimum posted number of hours; is only the minimum number of hours we will accept on an order, not what you will be billed for. Reductions in the amount of time ordered are not permitted once an order is confirmed.

No-Show Policy
On all reservations you will be considered a no-show at 30 minutes past your scheduled pick-up time; if you have not met your Chauffeur or contacted us by phone, you will be charged in full for the reservation. To avoid being charged as a no-show, do not leave your location without contacting Blue Fox Limousine by phone.

Cancellation Policy
A 50% non-refundable deposit is made at the time of booking. You can cancel and obtain a deposit refund if you cancel only within twenty-four hours after you make your reservation. Your balance is charged fourteen days before your event. No refunds are made for cancellations within fourteen days. You are allowed to reschedule within six months of the charter for the full amount you have paid regardless of cancellation time.

Change Policy
Blue Fox requires that all changes be received by phone (changes cannot be made with drivers) at least 3 hours prior to pick-up and are subject to availability. If a change cannot be accommodated and results in a cancellation you will be charged in full for the order. Reductions in the amount of time or vehicle size ordered are NOT permitted once an order is confirmed. Tours, Specials and Package Orders are NOT permitted to be changed to standard hourly reservations once confirmed.

Rates & Billing
All Rates are subject to audit after order completion; to include actual tolls, parking fees, addl. stops & time allotted, etc. Hourly jobs are billed the number of hours you ordered the vehicle for; then in ½ hour increments thereafter. Minimum posted number of hours; is only the minimum number of hours we will accept on an order, not what you will be billed for. Blue Fox Limousine rates are billed, including, applicable fees/taxes and a minimal Chauffeur service charge. If you feel you would like to provide an additional gratuity it is at your sole discretion.

Surcharges
All out of pocket charges, including, but not limited to; road tolls, parking, airport fees and carts will be billed to the client.

Payment Methods
Blue Fox Limousine accepts Visa, MasterCard & American Express and Discover. All charges, including gratuities are billed to your credit card/account. Credit Cards are charged prior to pick-up time. The Credit Card provided at booking must be present with cardholder at pick-up. Unless a Signed 3rd Party Authorization with required documents has been placed on file and approved by Blue Fox prior to pick-up or a Corporate Account has been activated and all required documents received. Request to Switch Credit Cards, once a card has been charged are subject to an addl. 8% admin fee.

Blue Fox chauffeurs do not collect charges in cash. Please be aware if a cash payment is given to Chauffeur it will be considered an addl. gratuity & cannot, by labor law, be recovered from Chauffeur. If you wish to pay for limousine service with cash, please ask when making your reservation for details about the special pre-payment required for cash payments.

Lost or Damaged Items
Blue Fox is not responsible for items that are left in the vehicle, lost or damaged.

Uncontrollable Acts, Acts of God and/or Acts of Mother Nature
Blue Fox Limousine is not responsible for acts of God, Mother Nature and/or circumstances that are beyond our control; including, but not limited to traffic congestion, road closures, accidents, flight delays, weather delays, etc.

Vehicle Damage/Cleaning
The Party paying for the Reservation is responsible for all damages and/or cleaning charges incurred by the renter and/or Party of the Renter, including but not limited to: Vomit/Sickness ($300 Cleaning Fee), Alcohol Spillage/Food ($250, Cleaning Fee), Broken Glassware ($50, Replacement Set), Burns ($500 Replacement/Repair), Upholstery Tears ($500-1000, Replacement/Repair) and/or Opening a Car Door into another Vehicle or Stationary Object ($1500-2000), any Interior or Exterior Damage at the cost of the replacement and repair, etc.

Termination of any reservation by Blue Fox Limousine
Blue Fox Limousine reserves the right to terminate any reservation without refund, if the Operator or the Blue Fox Dispatcher on duty feels that the Renter and /or Party of the Renter is putting the Operator or the mode of transportation or the Renter/and/or Party of the Renter in danger of injury. Or, if the Renter and/or Party of the Renter are in the possession of any illegal material and/or substance, this service will be canceled without refund. Blue Fox further reserves the right to refuse service in its sole discretion. This is without exception.